Phone: 1-800-631-3413 • Hours: M-F 9am to 6pm

FAQ

Registration Questions

Payment Questions

  • For group events, we accept online payments or mail in payments. We accept Visa, Mastercard, American Express and Discover. For mail-in payments, we accept personal checks, money orders, and certified checks. Please note personal checks will not be accepted 60 days before the event commences. For individual reservations (private reservations), we accept credit card authorization forms and credit card over the phone with a 3.95% fee.

    MAILING ADDRESS:
    Power to Exhale
    743 E. Broadway, Ste. 103
    Louisville, KY 40202

  • No, we do not provide refunds nor do we transfer money. Each client is required to accept our Terms and Conditions before reservations is accepted. To protect your investment, each and every client is encouraged to purchase travel insurance.

  • You should make every effort to make a payment every month. If you find yourself not being able to make a payment, please send us an email. If you fail to make a payment for 60 days without any communication to us, your reservations will automatically cancel.

  • You will be responsible for finding a new roommate or you must pay the additional cost for the room occupancy change.

Other Questions